![]() ![]() You can launch an attended session from the user field or an unattended session from the Main Asset field. Once the integration is configured, you can launch a TeamViewer remote control session from any SR. You can access these permissions in the admin form, the admin list, and the admin group form, respectively. ![]() Once the TeamViewer Embedded is enabled on your account, you can allow admins or admin groups to deploy/undeploy TeamViewer embedded on assets and/or to initiate a TeamViewer Embedded remote control session. Grant TeamViewer Embedded access to an admin or admin groupįor an admin to be able to use TeamViewer embedded they need the required permissions. Select if you want an activity added to an SR or Asset activity log for each TeamViewer session.Click the slider to activate the TeamViewer integration.On the main My Apps page, on the TeamViewer icon, click.If your organizational needs do require enabling unattended capability on all of your devices at all times, you can contact your account manager to discuss the purchase of a specialized license. You can also enable unattended sessions on a per-need basis without the need to enable this capability on all devices in your network. In a standard service desk attended remote control scenario, there is no need to pre-install the TeamViewer agent on the device you want to access the SysAid agent launches the remote control session on the spot. Each concurrent license enables access to 150 devices per month.Įach SysAid TeamViewer Embedded concurrent license allows for access to 150 devices per month (this number covers above average service desk remote control usage per admin based on our aggregated statistics)*. SysAid TeamViewer Embedded operates on an annual subscription model, requiring a valid license subscription to retain its capabilities. exe file every session, we recommend that admins install TeamViewer on their machine before using this embedded service:ĭuring installation, select both commercial and non-commercial use for proper TeamViewer compatibility with SysAid's embedded service license. To avoid downloading and installing the TeamViewer. Only an admin with SysAid Administrator permissions can set up this integration. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |